Terms and conditions
The terms for using this website and buying from EV City.
Last updated: 26 October 2026
These terms apply when you use this website or buy from EV City, a trading name of Fahad Corporation (“we”, “us”). By placing an order you agree to them. Nothing in these terms limits your rights under the Punjab Consumer Protection Act, 2005 or any other law that applies to you.
1. Who we are
EV City is the trading name of Fahad Corporation, an independent reseller of electric bikes and scooters based in Lahore. We are not the manufacturer of the brands we sell. Brand names, logos and product images belong to their owners.
2. Product information
Specifications such as range, top speed, battery and charging time are the manufacturers’ published figures. Real range depends on rider weight, passengers, road, speed, weather and battery age. Colours on screen may look slightly different from the actual scooter. Please see the scooter in person or ask us if a detail matters to you.
3. Prices
Prices are in Pakistani rupees and are based on the manufacturers’ list prices. Prices can change without notice. The price that applies is the one we confirm to you when we accept your order. If a price on the website is clearly wrong, we will contact you before going ahead, and you can cancel.
Unless we tell you otherwise, prices do not include vehicle registration, number plates, token tax or insurance. Registration: confirm whether you handle it, and its cost
4. Orders
An order placed on the website is a request to buy. It becomes a confirmed order when we contact you by phone or WhatsApp to confirm the model, colour, price and delivery or collection. We may decline an order, for example if the model is out of stock or we cannot reach you; if you have paid anything, we will refund it in full.
5. Payment
We accept cash on delivery and payment in person when you collect. Advance or booking payment: confirm if required, and how much Ownership passes to you once the full price is paid.
6. Delivery and collection
See our Delivery and collection policy. Please inspect the scooter when you receive it and tell us straight away about any visible damage or missing items.
7. Returns, cancellations and refunds
See our Returns and refunds policy.
8. Warranty
Warranty is provided by the manufacturer under its own terms, shown on your warranty card. We will help you with warranty questions; see Warranty and service. Warranty usually does not cover damage from accidents, misuse, unauthorised modifications, water submersion or using a non-original charger.
9. Safe and legal use
You are responsible for riding safely and legally, including wearing a helmet, following traffic rules, and having any licence and registration the law requires.
10. Using this website
Please don’t misuse the website, try to break its security, or copy its content for commercial use without permission. Links to other websites, such as manufacturers’ sites, are for your convenience; we are not responsible for their content.
11. Liability
We are responsible for losses that are a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, or for business losses. This does not limit liability that cannot be limited by law.
12. Law and disputes
These terms are governed by the laws of Pakistan. If you have a problem, please contact us first and we will try to resolve it. Any dispute will be handled by the courts at Lahore, without affecting your right to approach a consumer court under applicable law.
13. Changes
We may update these terms. The version on the website when you place your order is the one that applies to that order.
Contact us
EV City (a trading name of Fahad Corporation), Lahore, Pakistan. WhatsApp: 0321 484 1218 · Email: email to be added · Business address: registered address to be added